Shipping Policy

Global Pyrite Export delivers certified Jewellery Grade Raw Pyrite Lump specimens exclusively to domestic addresses within the Republic of India. We service residential, commercial, and studio addresses across all states and union territories where domestic express courier coverage is active.

We do not offer delivery to locations outside India. All purchase transactions and order dispatches operate under the domestic regulatory framework of the Republic of India.

Every single lot of raw pyrite lump undergoes rigorous certified assay verification prior to packaging and dispatch. This protocol validates mineral authenticity, cubic crystal integrity, baseline physical dimensions, and exact gram weight.

Consignments are handed over to accredited domestic express courier partners with door-to-door transit insurance to protect against loss or transit damage. Each parcel is assigned an individual serial index matching its internal assay report.

Orders placed through our online store are processed during standard business hours from Monday to Saturday, 09:00 to 18:00 IST (UTC+05:30). Orders received on Sundays or gazetted public holidays are queued for verification on the following business day.

Following successful order placement, our dispatch team confirms lot availability and dispatch details with the customer directly via WhatsApp or telephone call. Parcels are prepared for courier pickup once order details and address credentials have been verified.

Natural pyrite is a crystalline mineral requiring specialized protection to preserve sharp facet edges, natural metallic brass-gold luster, and protect against impact fracture during transit.

Standard orders are presented in our custom ivory and royal blue branded box displaying the Global Pyrite Export emblem, name, and 'Shining Fortune Worldwide' tagline. The specimen is secured within shock-absorbent multi-layer inserts and protective barrier wrapping.

Outer courier packaging uses reinforced containers sealed with tamper-evident tape to ensure specimens arrive in pristine condition.

To keep customers continuously informed throughout transit, tracking references, courier airway bill numbers, and delivery milestone notifications are transmitted directly via WhatsApp to the verified 10-digit phone number provided at checkout (+91 9330254355 sales desk communication).

Customers can also check transit status at any time by messaging or calling our sales desk directly with their order number during operating hours.

Upon taking physical delivery from the courier executive, the recipient must inspect the outer packaging immediately. If the outer parcel displays severe crushing, tearing, or unsealed tamper tape, document the condition with the delivery executive.

Under our strict mineral policy, NO refund is provided after dispatch, EXCEPT in the case of a wrong, damaged, or not-as-described lot reported within 7 days of delivery by email (globalpyriteexport@gmail.com) or WhatsApp (+91 9330254355) accompanied by clear evidentiary photos and an unboxing video of the sealed package.

For comprehensive procedural guidelines regarding claim eligibility, verification steps, and refund settlements, please consult our Refund & Return Policy.

Customers must provide a complete, verifiable physical delivery address within India, including the correct PIN code, and an active 10-digit telephone and WhatsApp number. Deliveries cannot be completed without a contactable phone number.

If a parcel is returned to our facility due to incorrect address information, prolonged recipient unavailability, or unjustified refusal of a confirmed delivery, the customer is responsible for the courier charges incurred.

Reshipment of returned parcels will proceed only after address verification and receipt of applicable re-dispatch courier costs.

For eligible domestic orders across India, Global Pyrite Export provides Cash on Delivery (COD) options. COD parcels are dispatched via our domestic courier partners with collection required upon physical handover.

Recipients selecting Cash on Delivery must have the exact payable amount ready at the time of courier arrival. The parcel is handed over only upon complete payment to the courier executive.

Repeated or unjustified refusal of confirmed Cash on Delivery parcels may lead to the suspension of COD privileges on future orders.

For questions regarding courier delivery schedules, address updates prior to dispatch, or transit notifications, contact our sales desk directly through our official channels.

Please mention your order number in all communications to allow our team to locate your record immediately.